Privacy Policy

FAST FIT EMS
Official Company Name: FAST FIT SPORTS COMPANY
Headquarters: Riyadh, Saudi Arabia
Email: info@fastfit-ems.com
Support: wecare@fastfit-ems.com
Support Portal: care.fastfit-ems.com
Phone: 920031001

At Fast Fit EMS, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following information when you use the app:

Name
Email Address
Phone Number
Health and Fitness Information (e.g., weight, fitness goals, EMS training data)
Booking and Transaction Data (e.g., session bookings, payment status via PayTabs)

Note: We do not store any credit or debit card numbers. All sensitive payment data is securely processed by PayTabs, a PCI-DSS compliant payment gateway.

2. How We Use Your Information

Your information is used solely to deliver and improve our services, including:

Managing your Fast Fit EMS account
Scheduling and booking training sessions
Personalizing your EMS fitness experience
Processing secure payments via PayTabs
Sending confirmations and important transactional notifications

3. Data Sharing and Disclosure

We do not sell or share your personal data with advertisers.
We only share your data with trusted third-party providers (e.g., PayTabs) to complete necessary operations such as payment processing and booking management.

4. Analytics and Tracking

Our mobile app does not use advertising tracking tools.
All behavioral and usage analytics, if applicable, are processed securely via our separate web platform.

5. Data Retention

We retain your personal data only for as long as needed to:

Provide services
Fulfill legal obligations
Resolve disputes

You can request deletion of your data at any time.

6. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for data processing

To exercise any of these rights, please contact us at wecare@fastfit-ems.com.

7. Security

We take your data security seriously.
Fast Fit EMS applies reasonable technical and organizational measures, including encryption and secure access controls. All payments are handled securely by PayTabs, ensuring compliance with global payment standards.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business practices. Significant changes will be communicated via the app or email.