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Company Policy

Membership Rules and Regulations

Objectives

Subscription

Products

Customer Rights

Refund Policy

Subscription

Products

Liability

Privacy Policy

Termination of Subscription

Governing Law and Jurisdiction

                     COMPANY POLICY

 

   Objectives

  • Provide a well-being environment ensuring safety and security.
  • Maintain a clean and hygienic facility, adhering to health regulations.
  • Comply with applicable laws, prioritize transparency, and foster community engagement.

   Subscriptions

  • Non-refundable, except within 24 hours of payment.
  • Freezing Policy available with specific conditions.
  • Club Access limited by subscription type.
  • Transfers not permitted.
  • Upgrades available until the 4th session.
  • Renewal requires an active subscription.
  • Expiry reactivation not accepted.
  • Freeze and reactivation procedures outlined.

   Products

  • EMS Personal Suites non-refundable.
  • 30-day warranty on provided garments.
  • No warranty for soiled or tag-removed items.

   Customer Rights

  • Access to facilities during the subscription.
  • Right to privacy and fair treatment.
  • Right to complaint resolution and termination.

                     Refund POLICY

 

   Subscriptions

   Products

  • EMS Personal Suites and Training Kit non-refundable and non-exchangeable.
  • 30-day warranty on the pads and cables from the EMS Personal Suites, not on material.

   Liability

  • Assumption of risk, health disclosure, and equipment responsibility outlined.
  • Customer indemnification for injuries or damages.

   Privacy Policy

  • Collection, use, and protection of personal information.
  • Customer rights to access, update, or delete personal information.
  • Consent to the privacy policy and CCTV usage acknowledgment.

   Termination Of Subscription

  • Member termination requires a 30-day notice.
  • Non-refundable subscription fee upon termination.

   Governing Law And Jurisdiction

  • Contract governed by the laws of The Kingdom of Saudi Arabia.
  • Any disputes subject to the exclusive jurisdiction of Saudi Arabian courts.

Objectives

Subscription

Products

Customer Rights

Refund Policy

Subscription

Products

Liability

Privacy Policy

Termination of Subscription

Governing Law and Jurisdiction

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