fbpx

Company Policy

Membership Rules and Regulations

Objectives

Subscription

Products

Customer Rights

Refund Policy

Subscription

Products

Liability

Privacy Policy

Termination of Subscription

Governing Law and Jurisdiction

                     COMPANY POLICY

 

   Objectives

  • Provide a well-being environment ensuring safety and security.
  • Maintain a clean and hygienic facility, adhering to health regulations.
  • Comply with applicable laws, prioritize transparency, and foster community engagement.

   Subscriptions

  • Non-refundable, except within 24 hours of payment.
  • Freezing Policy available with specific conditions.
  • Club Access limited by subscription type.
  • Transfers not permitted.
  • Upgrades available until the 4th session.
  • Renewal requires an active subscription.
  • Expiry reactivation not accepted.
  • Freeze and reactivation procedures outlined.

   Products

  • EMS Personal Suites non-refundable.
  • 30-day warranty on provided garments.
  • No warranty for soiled or tag-removed items.

   Customer Rights

  • Access to facilities during the subscription.
  • Right to privacy and fair treatment.
  • Right to complaint resolution and termination.

                     Refund POLICY

 

   Subscriptions

   Products

  • EMS Personal Suites and Training Kit non-refundable and non-exchangeable.
  • 30-day warranty on the pads and cables from the EMS Personal Suites, not on material.

   Liability

  • Assumption of risk, health disclosure, and equipment responsibility outlined.
  • Customer indemnification for injuries or damages.

   Privacy Policy

  • Collection, use, and protection of personal information.
  • Customer rights to access, update, or delete personal information.
  • Consent to the privacy policy and CCTV usage acknowledgment.

   Termination Of Subscription

  • Member termination requires a 30-day notice.
  • Non-refundable subscription fee upon termination.

   Governing Law And Jurisdiction

  • Contract governed by the laws of The Kingdom of Saudi Arabia.
  • Any disputes subject to the exclusive jurisdiction of Saudi Arabian courts.

Objectives

Subscription

Products

Customer Rights

Refund Policy

Subscription

Products

Liability

Privacy Policy

Termination of Subscription

Governing Law and Jurisdiction

DISCLAIMER